Hey, we have some cookies
By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Cookie Statement for more information.

Submit a report 📨

If any of the following situations apply to you, submitting a report is the best way to get the issue resolved quickly.

Fraud incidents

If you've encountered a fraud incident involving bunq, we'll take immediate action to secure any missing funds, and pursue legal action action against the scammer.

Start report

Phishing

Reporting suspicious activity helps us keep bunq safe. We'll investigate the situation promptly to ensure everyone's accounts and funds remain secure at all times.

Start report

Account hack

If you've lost account access and suspect foul play, inform us immediately. We'll secure your account, start an investigation, and get you back in your account ASAP.

Start report

Formal complaint

If you're not satisfied with the help we've provided, we’ll get a dedicated team to review your situation and offer you a satisfactory solution.

Start report

Need more help? 🙋

Get in touch through the support center in the app or via email. Our knowledgeable guides speak your language and are available 24/7 to offer a helping hand.

Contact us