Submit a report 📨

I have been scammed

If you've encountered a fraud incident involving bunq, we'll take immediate action to secure any missing funds, and pursue legal action action against the scammer.

I want to report phishing

Reporting suspicious activity helps us keep bunq safe. We'll investigate the situation promptly to ensure everyone's accounts and funds remain secure at all times.

I'm reporting an account hack

If you've lost account access and suspect foul play, inform us immediately. We'll secure your account, start an investigation, and get you back in your account ASAP.

I have a formal complaint

If you're not satisfied with the help we've provided, we’ll get a dedicated team to review your situation and offer you a satisfactory solution.