Ask us anything

There are several ways you can get hold of us, depending on the help you need. We’d love to help you with anything.

Chat in the app

If you already have the bunq app, you can contact us through our secure in-app chat, Ask Privately. Go to: Help > Ask a question > Can’t find your question? > Ask Privately. Ask Privately is the best place to contact us if you have a question regarding your existing account.

Not a member yet? Email us!

You can email us with any question at We will be sure to get back to you as soon as possible!

Need to report something?

Send an email to Here we’ll process any report, from app bugs to fraudulent users. If reporting a possible fraudster, please include their account number and any information you have related to the case.

General inquiries?

Want to know more about our different memberships or features? Check out Together, our online community forum! You can explore knowledge on your own time there.

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