Frequently Asked Questions
How do I get a bunq Business Credit Card?
Ensure that you meet the eligibility criteria for a business credit card. This typically includes being a registered business and having a bunq business account.
To order a new card, follow these steps:
Go to the 🏠 Home tab
Tap on 🟣 Add.
Tap on 🔵 Add Card.
Choose your card of preference and follow the flow.
Ensure that you meet the eligibility criteria for a business credit card. This typically includes being a registered business and having a bunq business account.
To order a new card, follow these steps:
Go to the 🏠 Home tab
Tap on 🟣 Add.
Tap on 🔵 Add Card.
Choose your card of preference and follow the flow.
What Cards do you offer?
Credit Card: The business credit card is designed for business users and offers benefits such as extended merchant acceptance. It is recognized as a credit card by merchants, ensuring optimal acceptance both online and globally. Users can load money onto the card and use it without the risk of going into debt.
Debit Card: The business debit card is linked to the business's monetary accounts and can be used for payments and budgeting without the burden of debt. It is designed to provide a seamless payment experience for business users.
Metal Card: The Metal Credit Card is a premium offering made from 100% stainless steel, providing a stylish and durable payment option. It is available to bunq Pro and bunq Elite users for a one-time fee of €99.99. The card functions as a real credit card, ensuring optimal acceptance both online and globally.
Digital Card: Digital credit cards can be added to business accounts and are designed for online transactions. They provide a secure way to make payments without the need for a physical card. Digital cards can be created and managed easily through the bunq app. Digital credit card added to business account is not a business card
Employee Cards: Employee cards are designed for businesses to provide their employees with access to company funds. These cards can be managed by the business owner, who can set spending limits and track expenses. Employee cards can be either physical or digital, and they help streamline expense management for businesses.
What will my credit limit be?
A prepaid credit card does not have a credit limit because it is not a traditional credit card with a line of credit. Instead, you need to load money onto the card before you can use it for payments. The amount you can spend is limited to the balance you have loaded onto the card.
Do the Credit Cards have any fees?
You won't be charged for ordering or keeping a card when staying in the limits of your plan. Besides that, you might incur fees when:
Ordering a Metal Credit Card: The Metal Credit Card is available to all verified bunq Pro and bunq Elite users. It costs a one-time fee of €99.99.
Additional Physical Cards: For bunq Core, you can have 1 physical card for free. Additional cards cost €9.99 each. For bunq Pro and bunq Elite, you can have 3 physical cards for free. Additional cards cost €9.99 each. If you have more active physical cards than your plan allows, you'll be charged a monthly fee of €3.45 for each extra card.
What are digital cards?
Digital business cards are digital cards that can be used for online transactions instead of physical cards. They offer several benefits, including enhanced security and convenience. Here are some key points about digital business cards:
Security: Digital cards are safer than physical cards because you can delete and recreate them in seconds if your card details are compromised.
Convenience: Digital cards can be quickly created whenever needed and can be added to digital wallets like Apple Pay and Google Pay for easy use.
Usage: They are ideal for online shopping and can be used to ensure that the card details of your physical card are never compromised. This makes them a great option for when you’re not sure if you can trust the merchant.
Business benefits: For business users, both physical and digital cards can be used to manage employee expenses, track spending, and integrate with bookkeeping software. They can also be linked to specific sub-accounts for better budgeting and control.
Plans: Different bunq business plans offer varying numbers of digital cards. For example, the bunq Pro & Elite Business plans includes 25 digital cards, while the bunq Core & Free Business plans include 1 digital card.
Can I set spend controls on employee cards?
Yes, you can set spend controls on employee cards. As a business owner, you have the ability to set monthly limits on the cards and change them as needed. Additionally, you can block or unblock cards to maintain control over employee spending. This feature is part of the employee expense management solution offered to bunq Pro Business and bunq Elite Business users.
How many physical cards can I have?
The number of physical cards a business can have depends on their plan. Here are the details:
bunq Core Business: 1 physical card is included for free. Additional physical cards cost €9.99 to order, and if you have more active physical cards than your plan allows, you'll be charged a monthly fee of €3.45 for each extra card.
bunq Pro Business: 3 physical cards are included for free. Additional physical cards cost €9.99 to order, and if you have more active physical cards than your plan allows, you'll be charged a monthly fee of €3.45 for each extra card. 3 Employee cards are included for free. Additional employee cards cost €9.99 one-off (only if they choose a physical card) + €3.49 per month per employee (digital or physical).
bunq Elite Business: 3 physical cards are included for free. Additional physical cards cost €9.99 to order, and if you have more active physical cards than your plan allows, you'll be charged a monthly fee of €3.45 for each extra card. 10 Employee cards are included for free. Additional employee cards cost €9.99 one-off (only if they choose a physical card) + €3.49 per month per employee (digital or physical).
How does ZeroFX work?
ZeroFX helps you save money on foreign exchange fees when you spend abroad. Here’s how:
No fixed fees for spending abroad
Instead of a fixed fee, you get the Mastercard exchange rate plus a 0.5% network fee to protect you from currency fluctuations. This means you always get the best possible rate, confirmed the moment the merchant approves the paymentAlways opt for the local currency
To activate ZeroFX, simply choose to pay in the local currency when you're at a shop or ATM. This ensures you get the real exchange rate without hidden markups.Threshold for free usage
For bunq Free users, ZeroFX applies to payments below a €1,000 threshold. If your payment exceeds this limit, you’ll be charged a 1% conversion fee on the amount above it.See your monthly savings
Track how much you’ve saved with ZeroFX right in the app. It’s a great way to see your savings add up, especially if you travel often.














