Online Support
Get banking help from us whenever you need it.
Discover bunq's features
Instant Support
Contact us 24/7 via the secured in-app chat.
SOS Chat
Choose the SOS Chat option and we’ll get back to you within 10 minutes.
App and Support in your language
Thanks to AI, you can use bunq in the language of your choice.
Instant Support, when you need it
Get answers instantly, with no waiting and no delays. Our support is available 24/7, so you can resolve your questions in seconds. Jump straight into chat and get the help you need anytime.
SOS Support Chat
Use SOS Chat to share your issue via screen recording, voice message, or text. Get a response from our support within 10 minutes.
Use bunq in Your Language
Thanks to AI, you can now use bunq in the language of your choice. Enjoy effortless banking in 35 languages.
24/7 SOS Hotline
For 24/7 emergency support, bunq Core, Pro, and Elite users can use the bunq app to speak directly with a bunq employee. Need help in another language? AI translates your conversations in real time.
Trusted by millions of users
Insured up to €100.000
Your money is protected by the Dutch Deposit Guarantee Scheme (DGS).
Card Payment Refunds
Your money is protected if something doesn't go as planned.
Instant Payments
Send and receive money instantly, no waiting.
24/7 support
Instant help in your language, whenever you need it.
Choose your plan
Try it free for 30 days, no strings attached.
bunq Free
The essentials to get you started.
bunq Core
The bank account for everyday use.
bunq Pro
The bank account that travels with you.
bunq Elite
The bank account designed for your international lifestyle.
Frequently Asked Questions
What is bunq?
bunq is the ultimate digital bank designed to eliminate the hassle of managing money. From effortless saving and budgeting to travel focused features, bunq empowers you to focus on what truly matters.
What’s the best online bank?
bunq stands out as one of the best online banks thanks to its innovation, transparency, and focus on simplicity and sustainability. With an intuitive app, up to 25 sub-accounts, automated budgeting features, and multi-IBANs, bunq offers a modern, flexible banking experience. Plus, every time you spend, you help plant trees—so you manage your money and support the planet at the same time.
Is bunq an independent bank?
bunq was founded in 2012 by Ali Niknam in the Netherlands as a tech-driven challenger bank focused on innovation, transparency, and simplicity. In 2015, we launched the bunq app – the first new bank in 35 years to receive a European banking license – and we’ve been challenging traditional banks ever since.
What do I need to open a bunq account?
To open a bunq account, you need your tax ID, a smartphone with the bunq app, and a residential address in Europe. The process is fully digital and takes less than 5 minutes – easy, fast, and convenient!
Start your 30-day free trial
Open your account in just 5 minutes, directly from your phone.
