Personal Account Terms & Conditions
Read the terms designed to keep your bunq Personal Account safe, easy, and hassle-free.
Terms & Conditions
Legal terms for bunq accounts, cards, payments, and services.
Terms & Conditions
Legal terms for bunq accounts, cards, payments, and services.
Terms & Conditions
Legal terms for bunq accounts, cards, payments, and services.
Business Account Terms & Conditions
Read the terms that keep your bunq Business Account efficient, clear, and ready to support your goals.
Mobile Wallet Terms and Conditions
Terms for bunq's mobile Wallet and in-app payment features: how they work and what applies.
bunq.me Terms and Conditions
Terms for bunq.me links: sending money, getting paid, and the rules that keep payments fair.
bunq eSIM Terms and Conditions
Terms for bunq travel eSIM: buying data for abroad, coverage, activation, and what you agree to when you use it.
Switch Service Terms and Conditions
Switch Service terms: how we help move Direct Debits from your old bank to bunq and what you need to do.
Mastercard Chargeback Terms and Conditions
When you can request a Mastercard chargeback with bunq and how we review disputes on card payments.
Term Deposits Terms and Conditions
Terms for bunq Term Deposits: interest rates, how your savings are protected, and when funds unlock.
Crypto Terms and Conditions
How buying, selling, and holding crypto through bunq works, including risk, fees, and your responsibilities.
Bizum Terms and Conditions
Terms for Bizum Instant Payments with bunq: sending, receiving, limits, and what you're agreeing to.
Personal Account Terms & Conditions
Read the terms designed to keep your bunq Personal Account safe, easy, and hassle-free.
Business Account Terms & Conditions
Read the terms that keep your bunq Business Account efficient, clear, and ready to support your goals.
Mobile Wallet Terms and Conditions
Terms for bunq's mobile Wallet and in-app payment features: how they work and what applies.
bunq.me Terms and Conditions
Terms for bunq.me links: sending money, getting paid, and the rules that keep payments fair.
bunq eSIM Terms and Conditions
Terms for bunq travel eSIM: buying data for abroad, coverage, activation, and what you agree to when you use it.
Switch Service Terms and Conditions
Switch Service terms: how we help move Direct Debits from your old bank to bunq and what you need to do.
Mastercard Chargeback Terms and Conditions
When you can request a Mastercard chargeback with bunq and how we review disputes on card payments.
Term Deposits Terms and Conditions
Terms for bunq Term Deposits: interest rates, how your savings are protected, and when funds unlock.
Crypto Terms and Conditions
How buying, selling, and holding crypto through bunq works, including risk, fees, and your responsibilities.
Bizum Terms and Conditions
Terms for Bizum Instant Payments with bunq: sending, receiving, limits, and what you're agreeing to.
Personal Account Terms & Conditions
Read the terms designed to keep your bunq Personal Account safe, easy, and hassle-free.
Business Account Terms & Conditions
Read the terms that keep your bunq Business Account efficient, clear, and ready to support your goals.
Mobile Wallet Terms and Conditions
Terms for bunq's mobile Wallet and in-app payment features: how they work and what applies.
bunq.me Terms and Conditions
Terms for bunq.me links: sending money, getting paid, and the rules that keep payments fair.
bunq eSIM Terms and Conditions
Terms for bunq travel eSIM: buying data for abroad, coverage, activation, and what you agree to when you use it.
Switch Service Terms and Conditions
Switch Service terms: how we help move Direct Debits from your old bank to bunq and what you need to do.
Mastercard Chargeback Terms and Conditions
When you can request a Mastercard chargeback with bunq and how we review disputes on card payments.
Term Deposits Terms and Conditions
Terms for bunq Term Deposits: interest rates, how your savings are protected, and when funds unlock.
Crypto Terms and Conditions
How buying, selling, and holding crypto through bunq works, including risk, fees, and your responsibilities.
Bizum Terms and Conditions
Terms for Bizum Instant Payments with bunq: sending, receiving, limits, and what you're agreeing to.
Frequently Asked Questions
Here are the answers we get asked for most.
No branch visit is needed. Opening a Personal Bank Account is fully online: download the bunq app, follow signup, and verify your identity with your phone and a supported ID.
bunq is a licensed digital bank for personal and business customers across the EEA. From everyday payments and multiple Bank Accounts to savings, budgeting, and cards, you manage your money in one app.
Download the bunq app, tap Get Started or Sign up in 5 minutes, and follow the steps. You’ll need your phone, personal details, address, and a supported ID for verification.
Yes, your money is safe with bunq. bunq operates under a full European banking licence from De Nederlandsche Bank (DNB). Eligible deposits are covered by the Deposit Guarantee Scheme (DGS) up to €100,000 per depositor where the rules apply.
Yes. You can switch between bunq Free, bunq Core, bunq Pro, and bunq Elite anytime in the app. Your new plan usually starts when your current billing cycle ends (upgrades from Free start right away).
Open Profile → Support for 24/7 in-app chat. For urgent card or access issues, call the SOS line shown in the app (+31 20 808 3666). You can also email support@bunq.com from your linked address.
Frequently Asked Questions
Here are the answers we get asked for most.
No branch visit is needed. Opening a Personal Bank Account is fully online: download the bunq app, follow signup, and verify your identity with your phone and a supported ID.
bunq is a licensed digital bank for personal and business customers across the EEA. From everyday payments and multiple Bank Accounts to savings, budgeting, and cards, you manage your money in one app.
Download the bunq app, tap Get Started or Sign up in 5 minutes, and follow the steps. You’ll need your phone, personal details, address, and a supported ID for verification.
Yes, your money is safe with bunq. bunq operates under a full European banking licence from De Nederlandsche Bank (DNB). Eligible deposits are covered by the Deposit Guarantee Scheme (DGS) up to €100,000 per depositor where the rules apply.
Yes. You can switch between bunq Free, bunq Core, bunq Pro, and bunq Elite anytime in the app. Your new plan usually starts when your current billing cycle ends (upgrades from Free start right away).
Open Profile → Support for 24/7 in-app chat. For urgent card or access issues, call the SOS line shown in the app (+31 20 808 3666). You can also email support@bunq.com from your linked address.
Frequently Asked Questions
Here are the answers we get asked for most.
No branch visit is needed. Opening a Personal Bank Account is fully online: download the bunq app, follow signup, and verify your identity with your phone and a supported ID.
bunq is a licensed digital bank for personal and business customers across the EEA. From everyday payments and multiple Bank Accounts to savings, budgeting, and cards, you manage your money in one app.
Download the bunq app, tap Get Started or Sign up in 5 minutes, and follow the steps. You’ll need your phone, personal details, address, and a supported ID for verification.
Yes, your money is safe with bunq. bunq operates under a full European banking licence from De Nederlandsche Bank (DNB). Eligible deposits are covered by the Deposit Guarantee Scheme (DGS) up to €100,000 per depositor where the rules apply.
Yes. You can switch between bunq Free, bunq Core, bunq Pro, and bunq Elite anytime in the app. Your new plan usually starts when your current billing cycle ends (upgrades from Free start right away).
Open Profile → Support for 24/7 in-app chat. For urgent card or access issues, call the SOS line shown in the app (+31 20 808 3666). You can also email support@bunq.com from your linked address.
