Privacy Policy
See how bunq protects your privacy, ensuring your data is handled safely and transparently.
Policies & Statements
Privacy, security, and product policies in plain language.
Policies & Statements
Privacy, security, and product policies in plain language.
Policies & Statements
Privacy, security, and product policies in plain language.
Cookie Statement
Find out how bunq uses cookies to improve your experience while respecting your privacy.
Secure Banking Policy
How bunq protects your money and data with financial security practices so you can bank online with confidence.
Fraud Refunds Policy
When you may get a fraud refund from bunq: unauthorized payments, timelines, and how we investigate your case.
Formal Complaints Policy
How to make a formal complaint to bunq: channels, timelines, escalation, and the customer service process we follow.
Accessibility Statement
Learn how bunq designs banking that’s inclusive by default—accessible, intuitive, and built for all users.
Metal Card Purchase Protection and Extended Warranty Policy
Extra purchase protection and extended warranty for bunq Metal cardholders: coverage and how to claim.
Responsible Disclosure Policy
How to report a security vulnerability to bunq safely and what you can expect in return.
Anti-Money Laundering & Counter-Terrorist Financing Sanctions Policy
How bunq meets AML, counter-terrorist financing, and sanctions rules to keep customer banking safer.
Anti-Bribery & Corruption Policy
bunq's commitment to anti-bribery and corruption: fair dealing, reporting, and how we run our business.
Privacy Policy
See how bunq protects your privacy, ensuring your data is handled safely and transparently.
Cookie Statement
Find out how bunq uses cookies to improve your experience while respecting your privacy.
Secure Banking Policy
How bunq protects your money and data with financial security practices so you can bank online with confidence.
Fraud Refunds Policy
When you may get a fraud refund from bunq: unauthorized payments, timelines, and how we investigate your case.
Formal Complaints Policy
How to make a formal complaint to bunq: channels, timelines, escalation, and the customer service process we follow.
Accessibility Statement
Learn how bunq designs banking that’s inclusive by default—accessible, intuitive, and built for all users.
Metal Card Purchase Protection and Extended Warranty Policy
Extra purchase protection and extended warranty for bunq Metal cardholders: coverage and how to claim.
Responsible Disclosure Policy
How to report a security vulnerability to bunq safely and what you can expect in return.
Anti-Money Laundering & Counter-Terrorist Financing Sanctions Policy
How bunq meets AML, counter-terrorist financing, and sanctions rules to keep customer banking safer.
Anti-Bribery & Corruption Policy
bunq's commitment to anti-bribery and corruption: fair dealing, reporting, and how we run our business.
Privacy Policy
See how bunq protects your privacy, ensuring your data is handled safely and transparently.
Cookie Statement
Find out how bunq uses cookies to improve your experience while respecting your privacy.
Secure Banking Policy
How bunq protects your money and data with financial security practices so you can bank online with confidence.
Fraud Refunds Policy
When you may get a fraud refund from bunq: unauthorized payments, timelines, and how we investigate your case.
Formal Complaints Policy
How to make a formal complaint to bunq: channels, timelines, escalation, and the customer service process we follow.
Accessibility Statement
Learn how bunq designs banking that’s inclusive by default—accessible, intuitive, and built for all users.
Metal Card Purchase Protection and Extended Warranty Policy
Extra purchase protection and extended warranty for bunq Metal cardholders: coverage and how to claim.
Responsible Disclosure Policy
How to report a security vulnerability to bunq safely and what you can expect in return.
Anti-Money Laundering & Counter-Terrorist Financing Sanctions Policy
How bunq meets AML, counter-terrorist financing, and sanctions rules to keep customer banking safer.
Anti-Bribery & Corruption Policy
bunq's commitment to anti-bribery and corruption: fair dealing, reporting, and how we run our business.
Frequently Asked Questions
Here are the answers we get asked for most.
Yes. bunq holds a European banking licence, and eligible deposits are protected under the Dutch Deposit Guarantee Scheme (DGS) up to €100,000 per depositor.
Compare what matters to you: fees, ease of use, savings and budgeting tools, and how you bank day to day. bunq gives you multiple IBANs, Bank Accounts, budgeting, and shared accounts in one app. See the article below to compare our plans and features.
Eligible deposits are protected under the Dutch Deposit Guarantee Scheme (DGS) up to €100,000 per depositor where the rules apply.
We also use features like IBAN name checks, fraud monitoring, remote-access detection, and extra security warnings. See the help article for more on how we protect your account.
Your deposits are protected by the Dutch Deposit Guarantee Scheme (DGS), which covers eligible deposits up to €100,000 per depositor. See the article below for how bunq keeps your money safe.
Yes, your money is safe with bunq. bunq operates under a full European banking licence from De Nederlandsche Bank (DNB). Eligible deposits are covered by the Deposit Guarantee Scheme (DGS) up to €100,000 per depositor where the rules apply.
Open Profile → Support for 24/7 in-app chat. For urgent card or access issues, call the SOS line shown in the app (+31 20 808 3666). You can also email support@bunq.com from your linked address.
Frequently Asked Questions
Here are the answers we get asked for most.
Yes. bunq holds a European banking licence, and eligible deposits are protected under the Dutch Deposit Guarantee Scheme (DGS) up to €100,000 per depositor.
Compare what matters to you: fees, ease of use, savings and budgeting tools, and how you bank day to day. bunq gives you multiple IBANs, Bank Accounts, budgeting, and shared accounts in one app. See the article below to compare our plans and features.
Eligible deposits are protected under the Dutch Deposit Guarantee Scheme (DGS) up to €100,000 per depositor where the rules apply.
We also use features like IBAN name checks, fraud monitoring, remote-access detection, and extra security warnings. See the help article for more on how we protect your account.
Your deposits are protected by the Dutch Deposit Guarantee Scheme (DGS), which covers eligible deposits up to €100,000 per depositor. See the article below for how bunq keeps your money safe.
Yes, your money is safe with bunq. bunq operates under a full European banking licence from De Nederlandsche Bank (DNB). Eligible deposits are covered by the Deposit Guarantee Scheme (DGS) up to €100,000 per depositor where the rules apply.
Open Profile → Support for 24/7 in-app chat. For urgent card or access issues, call the SOS line shown in the app (+31 20 808 3666). You can also email support@bunq.com from your linked address.
Frequently Asked Questions
Here are the answers we get asked for most.
Yes. bunq holds a European banking licence, and eligible deposits are protected under the Dutch Deposit Guarantee Scheme (DGS) up to €100,000 per depositor.
Compare what matters to you: fees, ease of use, savings and budgeting tools, and how you bank day to day. bunq gives you multiple IBANs, Bank Accounts, budgeting, and shared accounts in one app. See the article below to compare our plans and features.
Eligible deposits are protected under the Dutch Deposit Guarantee Scheme (DGS) up to €100,000 per depositor where the rules apply.
We also use features like IBAN name checks, fraud monitoring, remote-access detection, and extra security warnings. See the help article for more on how we protect your account.
Your deposits are protected by the Dutch Deposit Guarantee Scheme (DGS), which covers eligible deposits up to €100,000 per depositor. See the article below for how bunq keeps your money safe.
Yes, your money is safe with bunq. bunq operates under a full European banking licence from De Nederlandsche Bank (DNB). Eligible deposits are covered by the Deposit Guarantee Scheme (DGS) up to €100,000 per depositor where the rules apply.
Open Profile → Support for 24/7 in-app chat. For urgent card or access issues, call the SOS line shown in the app (+31 20 808 3666). You can also email support@bunq.com from your linked address.
