Yes. bunq holds a European banking licence, and eligible deposits are protected under the Dutch Deposit Guarantee Scheme (DGS) up to €100,000 per depositor.
Report an Issue
Let us know if you need help with a bunq account after someone has passed away.
Report an Issue
Let us know if you need help with a bunq account after someone has passed away.
Report an Issue
Let us know if you need help with a bunq account after someone has passed away.
We process the information you provide here to handle your request related to a deceased account holder.
Lawful basis: Article 6(1)(c) GDPR — legal obligation under estate, tax, and anti-money-laundering duties.
The retention period and full details on your data subject rights are available in our privacy policy.
We process the information you provide here to handle your request related to a deceased account holder.
Lawful basis: Article 6(1)(c) GDPR — legal obligation under estate, tax, and anti-money-laundering duties.
The retention period and full details on your data subject rights are available in our privacy policy.
We process the information you provide here to handle your request related to a deceased account holder.
Lawful basis: Article 6(1)(c) GDPR — legal obligation under estate, tax, and anti-money-laundering duties.
The retention period and full details on your data subject rights are available in our privacy policy.
Frequently Asked Questions
Find clear answers about contact report deceased user and where to go next.
You’ll need a smartphone with the bunq app, a supported ID, a residential address in a supported EEA country, and your Tax Identification Number (TIN). Signup is fully digital and designed to take about five minutes.
Open Profile → Support in the bunq app for 24/7 chat. For urgent card or access issues, use the SOS line in the app. You can also email support@bunq.com from the address linked to your account.
Eligible deposits are protected under the Dutch Deposit Guarantee Scheme (DGS) up to €100,000 per depositor where the rules apply.
We also use features like IBAN name checks, fraud monitoring, remote-access detection, and extra security warnings. See the help article for more on how we protect your account.
Your deposits are protected by the Dutch Deposit Guarantee Scheme (DGS), which covers eligible deposits up to €100,000 per depositor. See the article below for how bunq keeps your money safe.
Yes, your money is safe with bunq. bunq operates under a full European banking license from De Nederlandsche Bank (DNB). Eligible deposits are covered by the Deposit Guarantee Scheme (DGS) up to €100,000 per depositor where the rules apply.
Frequently Asked Questions
Find clear answers about contact report deceased user and where to go next.
Yes. bunq holds a European banking licence, and eligible deposits are protected under the Dutch Deposit Guarantee Scheme (DGS) up to €100,000 per depositor.
You’ll need a smartphone with the bunq app, a supported ID, a residential address in a supported EEA country, and your Tax Identification Number (TIN). Signup is fully digital and designed to take about five minutes.
Open Profile → Support in the bunq app for 24/7 chat. For urgent card or access issues, use the SOS line in the app. You can also email support@bunq.com from the address linked to your account.
Eligible deposits are protected under the Dutch Deposit Guarantee Scheme (DGS) up to €100,000 per depositor where the rules apply.
We also use features like IBAN name checks, fraud monitoring, remote-access detection, and extra security warnings. See the help article for more on how we protect your account.
Your deposits are protected by the Dutch Deposit Guarantee Scheme (DGS), which covers eligible deposits up to €100,000 per depositor. See the article below for how bunq keeps your money safe.
Yes, your money is safe with bunq. bunq operates under a full European banking license from De Nederlandsche Bank (DNB). Eligible deposits are covered by the Deposit Guarantee Scheme (DGS) up to €100,000 per depositor where the rules apply.
Frequently Asked Questions
Find clear answers about contact report deceased user and where to go next.
Yes. bunq holds a European banking licence, and eligible deposits are protected under the Dutch Deposit Guarantee Scheme (DGS) up to €100,000 per depositor.
You’ll need a smartphone with the bunq app, a supported ID, a residential address in a supported EEA country, and your Tax Identification Number (TIN). Signup is fully digital and designed to take about five minutes.
Open Profile → Support in the bunq app for 24/7 chat. For urgent card or access issues, use the SOS line in the app. You can also email support@bunq.com from the address linked to your account.
Eligible deposits are protected under the Dutch Deposit Guarantee Scheme (DGS) up to €100,000 per depositor where the rules apply.
We also use features like IBAN name checks, fraud monitoring, remote-access detection, and extra security warnings. See the help article for more on how we protect your account.
Your deposits are protected by the Dutch Deposit Guarantee Scheme (DGS), which covers eligible deposits up to €100,000 per depositor. See the article below for how bunq keeps your money safe.
Yes, your money is safe with bunq. bunq operates under a full European banking license from De Nederlandsche Bank (DNB). Eligible deposits are covered by the Deposit Guarantee Scheme (DGS) up to €100,000 per depositor where the rules apply.
We’ll guide you through the next steps
Share the details you have, and our team will review your request with care.
We’ll guide you through the next steps
Share the details you have, and our team will review your request with care.
We’ll guide you through the next steps
Share the details you have, and our team will review your request with care.