Report a hacked account

Use this form to if you suspect your bunq account has been accessed without your permission. Please share as many details as possible so our team can investigate swiftly and secure your account.

About you

What's your full name?

What's your email address?

Please use the same email address you use to log in to your account.

What's your phone number?

If you don't log in with your email address, please provide the phone number you use.

About the situation

Did you share your credentials with someone?

Did you follow any unusual links to pay for something or to verify your credentials?

Did someone guide you to authorize a payment?

Do you have any unauthorized transactions as a result of the incident?

What happened?

Please describe what happened in as much detail as possible.

Do you have a police report?

If you have filed a police report, please upload a copy here to assist in our investigation. If not, we strongly recommend filing one as soon as possible.

Click to upload file or drag-and-drop. Max 25mb

The data you provide in this form is collected and processed by bunq within the EU data region and in compliance with relevant privacy laws and regulations.

Report a hacked account

Use this form to if you suspect your bunq account has been accessed without your permission. Please share as many details as possible so our team can investigate swiftly and secure your account.

About you

What's your full name?

What's your email address?

Please use the same email address you use to log in to your account.

What's your phone number?

If you don't log in with your email address, please provide the phone number you use.

About the situation

Did you share your credentials with someone?

Did you follow any unusual links to pay for something or to verify your credentials?

Did someone guide you to authorize a payment?

Do you have any unauthorized transactions as a result of the incident?

What happened?

Please describe what happened in as much detail as possible.

Do you have a police report?

If you have filed a police report, please upload a copy here to assist in our investigation. If not, we strongly recommend filing one as soon as possible.

Click to upload file or drag-and-drop. Max 25mb

The data you provide in this form is collected and processed by bunq within the EU data region and in compliance with relevant privacy laws and regulations.

Report a hacked account

About you

What's your full name?

What's your email address?

Please use the same email address you use to log in to your account.

What's your phone number?

If you don't log in with your email address, please provide the phone number you use.

About the situation

Did you share your credentials with someone?

Did you follow any unusual links to pay for something or to verify your credentials?

Did someone guide you to authorize a payment?

Do you have any unauthorized transactions as a result of the incident?

What happened?

Please describe what happened in as much detail as possible.

Do you have a police report?

If you have filed a police report, please upload a copy here to assist in our investigation. If not, we strongly recommend filing one as soon as possible.

Click to upload file or drag-and-drop. Max 25mb

The data you provide in this form is collected and processed by bunq within the EU data region and in compliance with relevant privacy laws and regulations.

We’re here to help

If there's no form for your situation, you have any questions or need assistance with anything else, we're always available to offer a helping hand.

We’re here to help

If there's no form for your situation, you have any questions or need assistance with anything else, we're always available to offer a helping hand.

We’re here to help

If there's no form for your situation, you have any questions or need assistance with anything else, we're always available to offer a helping hand.