Chat with us
Message our team in the bunq app—usually the quickest way to get help.
Contact us
We're available 24/7/365 through various channels.
Contact us
We're available 24/7/365 through various channels.
Contact us
We're available 24/7/365 through various channels.
bunq will never call you for your password
We will never call you or ask for your PIN, codes, or full card number. If someone does, hang up and reach us only through the app or official bunq channels.
bunq will never call you for your password
We will never call you or ask for your PIN, codes, or full card number. If someone does, hang up and reach us only through the app or official bunq channels.
bunq will never call you for your password
We will never call you or ask for your PIN, codes, or full card number. If someone does, hang up and reach us only through the app or official bunq channels.
Choose how to reach us
Pick the option that fits. Most questions are fastest in chat or the Help Center.
Send us an email
For questions that are not urgent, email us and we will get back to you.
Submit a report form
Report phishing, scams, or fraud through our secure forms—we guide you step by step.
SOS Hotline
If your safety or account access is at immediate risk, use our SOS Hotline.
Automated Emergency Line
When you cannot reach chat, use this line for urgent card blocks and critical emergencies.
Contact us on X
Reach out with public questions—we reply as soon as we can.
Choose how to reach us
Pick the option that fits. Most questions are fastest in chat or the Help Center.
Chat with us
Message our team in the bunq app—usually the quickest way to get help.
Send us an email
For questions that are not urgent, email us and we will get back to you.
Submit a report form
Report phishing, scams, or fraud through our secure forms—we guide you step by step.
SOS Hotline
If your safety or account access is at immediate risk, use our SOS Hotline.
Automated Emergency Line
When you cannot reach chat, use this line for urgent card blocks and critical emergencies.
Contact us on X
Reach out with public questions—we reply as soon as we can.
Choose how to reach us
Pick the option that fits. Most questions are fastest in chat or the Help Center.
Chat with us
Message our team in the bunq app—usually the quickest way to get help.
Send us an email
For questions that are not urgent, email us and we will get back to you.
Submit a report form
Report phishing, scams, or fraud through our secure forms—we guide you step by step.
SOS Hotline
If your safety or account access is at immediate risk, use our SOS Hotline.
Automated Emergency Line
When you cannot reach chat, use this line for urgent card blocks and critical emergencies.
Contact us on X
Reach out with public questions—we reply as soon as we can.
Questions about support and safety
Quick answers on how to reach us, report fraud, and use the Help Center.
Open Profile → Support in the bunq app for 24/7 chat. For urgent card or access issues, use the SOS line in the app. You can also email support@bunq.com from the address linked to your account.
Money Insights and Easy Budgeting break spending into categories and alert you at 80%, 95%, or 100% of a limit. Auto Round Up saves spare change, and Income Organizer splits salary across the Bank Accounts you choose.
No. bunq doesn’t automatically declare or file your taxes. You’ll receive a tax statement with your capital gains, and you’re responsible for reporting those figures to your local tax authority.
Questions about support and safety
Quick answers on how to reach us, report fraud, and use the Help Center.
Open Profile → Support in the bunq app for 24/7 chat. For urgent card or access issues, use the SOS line in the app. You can also email support@bunq.com from the address linked to your account.
Money Insights and Easy Budgeting break spending into categories and alert you at 80%, 95%, or 100% of a limit. Auto Round Up saves spare change, and Income Organizer splits salary across the Bank Accounts you choose.
No. bunq doesn’t automatically declare or file your taxes. You’ll receive a tax statement with your capital gains, and you’re responsible for reporting those figures to your local tax authority.
Questions about support and safety
Quick answers on how to reach us, report fraud, and use the Help Center.
Open Profile → Support in the bunq app for 24/7 chat. For urgent card or access issues, use the SOS line in the app. You can also email support@bunq.com from the address linked to your account.
Money Insights and Easy Budgeting break spending into categories and alert you at 80%, 95%, or 100% of a limit. Auto Round Up saves spare change, and Income Organizer splits salary across the Bank Accounts you choose.
No. bunq doesn’t automatically declare or file your taxes. You’ll receive a tax statement with your capital gains, and you’re responsible for reporting those figures to your local tax authority.