3 minute read

Cruising the Fintech Waves: My Journey With bunq in Istanbul

Follow Zeynep’s story as bunq arrives in Istanbul, from First Line to Second Line Guide in fintech.

November 13, 2023

January 2023 marked the beginning of a new chapter in my life, as I started my job at bunq, a company that was making waves in the fintech industry. I was hired as a First Line Guide, ready to embark on an exciting adventure. One month ago I found myself in the role of a Second Line Guide. Today, I want to take you back to that very first day, when I was filled with nervous excitement and surrounded by the warmest of colleagues.

As the first team to launch the Istanbul office, my colleagues and I felt like pioneers, venturing into the unknown to bring bunq’s innovative vision to a new corner of the world. I couldn’t help but feel the weight of responsibility on my shoulders. The anticipation of what may lay ahead, mixed with the thrill of being part of such a groundbreaking team, made for an unforgettable start to my journey at bunq.

On my first day, I arrived at the Istanbul office with a bundle of nerves, ready to embrace all the challenges and opportunities. However, my initial excitement was met with a minor hiccup – the first two MacBooks I received seemed to have some technical issues. While any other workplace might have made this a stressful situation, the atmosphere at bunq was different. What impressed me most was the kindness and camaraderie of my colleagues. Instead of panicking or making me feel like a burden, they came together to solve the problem swiftly. Without hesitation, they provided me with a third MacBook that worked flawlessly. This gesture illustrated the company’s commitment to ensuring a smooth onboarding experience, and fostering a sense of unity within the team. The rest of the day was a whirlwind of introductions, training, and absorbing information about bunq’s culture and values. It was fascinating to see how a relatively young company like bunq was able to blend innovation with a sense of togetherness, even as they rapidly expanded.

The First Line Guide role involved assisting bunq’s customers with their queries and providing solutions to their financial needs. It was my responsibility to ensure a seamless experience for our users, guiding them through the world of bunq’s products. With each conversation, I gained valuable insights into the world of fintech and the unique features that set bunq apart.

Fast-forward to the present day, and I’ve transitioned to the role of a Second Line Guide, with a deeper understanding of the product and its services. My journey has been a rapid one, and it’s all thanks to the supportive environment that bunq provides for its employees.

To sum it up, my first day at bunq was a rollercoaster of emotions, from nervousness to gratitude for the warm welcome from my colleagues. The company’s dedication to providing the best experience for both employees and customers has made my journey a truly unforgettable one. As I continue to grow, I am excited to be part of a team that is not just changing the fintech game, but also setting a standard for how a workplace should be - supportive, innovative, and a joy to be a part of.

Ready to get shit done with us? Explore exciting opportunities at bunq by visiting career.bunq.com.

January 2023 marked the beginning of a new chapter in my life, as I started my job at bunq, a company that was making waves in the fintech industry. I was hired as a First Line Guide, ready to embark on an exciting adventure. One month ago I found myself in the role of a Second Line Guide. Today, I want to take you back to that very first day, when I was filled with nervous excitement and surrounded by the warmest of colleagues.

As the first team to launch the Istanbul office, my colleagues and I felt like pioneers, venturing into the unknown to bring bunq’s innovative vision to a new corner of the world. I couldn’t help but feel the weight of responsibility on my shoulders. The anticipation of what may lay ahead, mixed with the thrill of being part of such a groundbreaking team, made for an unforgettable start to my journey at bunq.

On my first day, I arrived at the Istanbul office with a bundle of nerves, ready to embrace all the challenges and opportunities. However, my initial excitement was met with a minor hiccup – the first two MacBooks I received seemed to have some technical issues. While any other workplace might have made this a stressful situation, the atmosphere at bunq was different. What impressed me most was the kindness and camaraderie of my colleagues. Instead of panicking or making me feel like a burden, they came together to solve the problem swiftly. Without hesitation, they provided me with a third MacBook that worked flawlessly. This gesture illustrated the company’s commitment to ensuring a smooth onboarding experience, and fostering a sense of unity within the team. The rest of the day was a whirlwind of introductions, training, and absorbing information about bunq’s culture and values. It was fascinating to see how a relatively young company like bunq was able to blend innovation with a sense of togetherness, even as they rapidly expanded.

The First Line Guide role involved assisting bunq’s customers with their queries and providing solutions to their financial needs. It was my responsibility to ensure a seamless experience for our users, guiding them through the world of bunq’s products. With each conversation, I gained valuable insights into the world of fintech and the unique features that set bunq apart.

Fast-forward to the present day, and I’ve transitioned to the role of a Second Line Guide, with a deeper understanding of the product and its services. My journey has been a rapid one, and it’s all thanks to the supportive environment that bunq provides for its employees.

To sum it up, my first day at bunq was a rollercoaster of emotions, from nervousness to gratitude for the warm welcome from my colleagues. The company’s dedication to providing the best experience for both employees and customers has made my journey a truly unforgettable one. As I continue to grow, I am excited to be part of a team that is not just changing the fintech game, but also setting a standard for how a workplace should be - supportive, innovative, and a joy to be a part of.

Ready to get shit done with us? Explore exciting opportunities at bunq by visiting career.bunq.com.

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Risk indicator for all bunq B.V. accounts

1
/
6

This number is indicative of product risk, with 1/6 indicating lower risk and 6/6 indicating higher risk.

bunq B.V. is adhered to the Dutch Deposit Guarantee Fund. The maximum guaranteed amount is €100,000 per user

Personal

Business

Easy Card icon
Easy Card

Free

Get an international credit card in less than 5 minutes. Add it to Apple/Google Pay and start making payments today.

Easy Savings icon
Easy Savings

Free

Get a Savings Account and start growing your money faster with 3.36%* interest. No minimum deposit is required!

Easy Bank icon
Easy Bank

€3.99/month

Everything you expect from a mobile bank, and more. Open a bank account in just 5 minutes with your phone and ID.

Easy Bank Pro icon
Easy Bank Pro

€9.99/month

Enjoy full control over your money wherever you go, with true borderless banking, easy budgeting, powerful cards, and much more.

Easy Bank Pro XL icon
Easy Bank Pro XL

€18.99/month

Discover the full power of mobile banking, with worldwide Travel Insurance, priority support and more trees planted when using your card.

Find your perfect fit

Risk indicator for all bunq B.V. accounts

1
/
6

This number is indicative of product risk, with 1/6 indicating lower risk and 6/6 indicating higher risk.

bunq B.V. is adhered to the Dutch Deposit Guarantee Fund. The maximum guaranteed amount is €100,000 per user

Personal

Business

Easy Card icon
Easy Card

Free

Get an international credit card in less than 5 minutes. Add it to Apple/Google Pay and start making payments today.

Easy Savings icon
Easy Savings

Free

Get a Savings Account and start growing your money faster with 3.36%* interest. No minimum deposit is required!

Easy Bank icon
Easy Bank

€3.99/month

Everything you expect from a mobile bank, and more. Open a bank account in just 5 minutes with your phone and ID.

Easy Bank Pro icon
Easy Bank Pro

€9.99/month

Enjoy full control over your money wherever you go, with true borderless banking, easy budgeting, powerful cards, and much more.

Easy Bank Pro XL icon
Easy Bank Pro XL

€18.99/month

Discover the full power of mobile banking, with worldwide Travel Insurance, priority support and more trees planted when using your card.

Start your 30-day free trial

Open your account in just 5 minutes, directly from your phone.

Start your 30-day free trial

Open your account in just 5 minutes, directly from your phone.

Start your 30-day free trial

Open your account in just 5 minutes, directly from your phone.