Refund Requests
Instantly resolve incorrect card payments.
*
What are Refund Requests?
Made a card payment that didn't go through? Were you charged incorrectly? No sweat. Simply go to the payment details in the bunq app, request a refund in a few taps, and get back to doing what you love. We’ll try to get your money back ASAP!
What are Refund Requests?
Made a card payment that didn't go through? Were you charged incorrectly? No sweat. Simply go to the payment details in the bunq app, request a refund in a few taps, and get back to doing what you love. We’ll try to get your money back ASAP!
What are Refund Requests?
Made a card payment that didn't go through? Were you charged incorrectly? No sweat. Simply go to the payment details in the bunq app, request a refund in a few taps, and get back to doing what you love. We’ll try to get your money back ASAP!
Get 24/7 Support
If you ever need more help with an incorrect transaction, we're always available to offer a helping hand!
Get 24/7 Support
If you ever need more help with an incorrect transaction, we're always available to offer a helping hand!
Get 24/7 Support
If you ever need more help with an incorrect transaction, we're always available to offer a helping hand!
Available on these plans
Personal Account
Personal Account
Business Account
Business Account
Find your perfect fit
Personal
Business
Easy Card
Free
Get an international credit card in less than 5 minutes. Add it to Apple/Google Pay and start making payments today.
Easy Savings
Free
Get a Savings Account and start growing your money faster with 3.36%* interest. No minimum deposit is required!
Easy Bank
€3.99/month
Everything you expect from a mobile bank, and more. Open a bank account in just 5 minutes with your phone and ID.
Easy Bank Pro
€9.99/month
Enjoy full control over your money wherever you go, with true borderless banking, easy budgeting, powerful cards, and much more.
Easy Bank Pro XL
€18.99/month
Discover the full power of mobile banking, with worldwide Travel Insurance, priority support and more trees planted when using your card.
Find your perfect fit
Personal
Business
Easy Card
Free
Get an international credit card in less than 5 minutes. Add it to Apple/Google Pay and start making payments today.
Easy Savings
Free
Get a Savings Account and start growing your money faster with 3.36%* interest. No minimum deposit is required!
Easy Bank
€3.99/month
Everything you expect from a mobile bank, and more. Open a bank account in just 5 minutes with your phone and ID.
Easy Bank Pro
€9.99/month
Enjoy full control over your money wherever you go, with true borderless banking, easy budgeting, powerful cards, and much more.
Easy Bank Pro XL
€18.99/month
Discover the full power of mobile banking, with worldwide Travel Insurance, priority support and more trees planted when using your card.
Find your perfect fit
Personal
Business
Easy Card
Free
Get an international credit card in less than 5 minutes. Add it to Apple/Google Pay and start making payments today.
Easy Savings
Free
Get a Savings Account and start growing your money faster with 3.36%* interest. No minimum deposit is required!
Easy Bank
€3.99/month
Everything you expect from a mobile bank, and more. Open a bank account in just 5 minutes with your phone and ID.
Easy Bank Pro
€9.99/month
Enjoy full control over your money wherever you go, with true borderless banking, easy budgeting, powerful cards, and much more.
Easy Bank Pro XL
€18.99/month
Discover the full power of mobile banking, with worldwide Travel Insurance, priority support and more trees planted when using your card.
Start your 30-day free trial
Open your account in just 5 minutes, directly from your phone.
Start your 30-day free trial
Open your account in just 5 minutes, directly from your phone.
Start your 30-day free trial
Open your account in just 5 minutes, directly from your phone.