Want to file an insurance claim?
Follow these steps:
- Go to the Home tab
- Select the sub-account you made the payment from
- Find and open the payment
- Tap on Purchase may be insured
- Tap on File a claim
- Follow the instructions provided in the portal and file a claim
Ready to get started?
Scan the QR code with your phone’s camera to continue in the bunq app.
Tap the button below to continue in the bunq app.
Still need help? 🙋
Explore your options for getting assistance:
Chat with us 💬
We're here for you 24/7 through the support center in your app, or by email. Our guides speak your language and are always ready to help you make the most out of your bunq experience.
Contact us
Explore our forum 🤝
See how other users tackled similar issues, stay up-to-date on bugs, share suggestions and discuss your road to financial freedom with bunq community.
Visit Together