Report a formal complaint

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This form allows you to formally lodge a complaint about any issues or concerns related to our services or customer experience. Whether it's regarding a specific transaction, customer support, or any other matter, your feedback helps us improve our services. We take all complaints seriously and strive to resolve them in a fair and timely manner.

Your response and personal data are safe with bunq. The data you provide in this form is collected and processed by bunq and Google within the EU data region and in compliance with relevant privacy laws and regulations.

Were you a bunq user at the time of your complaint? *

Yes

Have you already reached out to us? *

Yes

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