Workforce Planner

NO MISMANAGEMENTS

NO UNCALCULATED DECISIONS

NO UNCLEAR REPORTS

 

 

SIMPLY ENSURING THE BEST TEAM IS ON THE JOB

This is you

  • you’ve got an eagle’s eye view, and you’re just as quick with decision making.
  • multitasking comes naturally to you, in-fact you teach others how to as well.
  • you easily see the kinks in a process and flatten them as you see fit.
  • you’ve got at least 1 year experience in workforce planning and you’re ready for a new adventure in an international team in our Sofia office.

This is how you'll contribute

  • manage all support personal scheduling and capacity planning.
  • forecast on a continuous basis staffing needs based on language and SLA optimisation.
  • report weekly to HQ on the wins and points of improvement for the team and individuals for continuous improvement
  • crunch loads of support ops data and improve productivity.

This is us

  • changing the world of finance and banking, being part of a dedicated, international team that makes the Bank Of The Free what it is: the de facto innovator in Fintech.
  • offering you a full-time permanent contract.
  • helping you stay social and healthy with loads of fun events and a MultiSport Pass.
  • creating an awesome work environment with awesome people for our new office in Sofia.
  • we have fun, do good and work hard. Feel free to add a gif to your graph.

Think we match?