User Retention Specialist

NO DAY WITHOUT CHALLENGE

NO MISSED OPPORTUNITIES

NO UNHAPPY USERS

 

SIMPLY SECURING USER RETENTION

This is you

  • you’ve got an analytical mind and you always trust in data.
  • you’re user-obsessed and can easily put yourself in the shoes of others.
  • you’re a problem solver and can manage multiple priorities at the same time.
  • you’ve got between 1 to 3 years experience and project management or user experience and want to get shit done!

This is how you'll contribute

  • improve retention by identifying what causes some of our users to leave.
  • translate all insights from our existing users into actions to keep them engaged.
  • analyse the feedback to understand our user's priorities.
  • cooperate with all relevant teams to plan and implement the most important solutions that they require.

This is us

  • changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto innovator in Fintech.
  • a supporter of your learning, growth and fitness with a personal development budget and a fierce discount with OneFit.
  • we've got your back, keeping your engine running and staying fuelled is easy with our fabulous in-house chefs cooking delicious lunches and dinners.
  • helping you stay flexible and free by working from either one of our offices, whether it's our OG bunqr in Amsterdam or our brand new office in Rotterdam. Oh and we’ve got your transport costs covered, even if you bike!
  • everyday we have fun, do good and work hard. Feel free to add a gif to your graph.
  • we’re an equal opportunity employer. No-matter who you are, where you’re from, who you love, follow in faith, disability status, ethnicity or the gender you identify with (tell us your pronouns), you're welcome at bunq.

Think we match?