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Location
Amsterdam
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Operations

User Onboarding Lead

ONLY VERIFIED USERS

EFFICIENT PROCESSES

LEADERSHIP

SIMPLY OVERSEEING BUNQ’S USER GROWTH PROCESSES

This is you

  • you’ve got a hawks eye for detail and you’re a natural born leader.
  • you’ve got a deep understanding of the KYC and CDD processes.
  • you’re obsessed with delivering top quality work and inspire others to do so too.
  • you eat data for breakfast and are driven by ambitious goals
  • you’ve got at least 2 years of KYC/Quality Control  experience and 1 year as a lead, and are ready to take a big step in your career.

This is how you'll contribute

  • lead and motivate a high-performing team that always delivers to their KPI’s. 
  • have a great overview and take ownership over all user verification operations.
  • maintain and improve quality reporting and assurance in regards to user onboarding.
  • handle any compliance or regulatory issues like a boss.

This is us

  • we’re an equal opportunity employer. No-matter who you are, where you’re from, who you love, follow in faith, disability status, ethnicity or the gender you identify with (tell us your pronouns), you’re welcome at bunq.
  • changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto innovator in Fintech.
  • a supporter of your learning, growth and fitness with a personal development budget, a wellness program and a fierce discount with OneFit.
  • we’ve got your back, keeping your engine running and staying fuelled is easy with our fabulous in-house chefs cooking delicious lunches and dinners.
  • helping you stay flexible and free by working from either one of our offices, whether it’s our OG bunqr in Amsterdam or our brand new office in Rotterdam. Oh and we’ve got your transport costs covered, even if you bike!
  • everyday we have fun, do good and work hard. Feel free to add a gif to your graph.

This is us

  • we’re an equal opportunity employer. No-matter who you are, where you’re from, who you love, follow in faith, disability status, ethnicity or the gender you identify with (tell us your pronouns), you’re welcome at bunq.
  • changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto innovator in Fintech.
  • offering you a full-time permanent contract.
  • 25 vacation days per year so you can relax and recharge.
  • helping you stay social and healthy with a MultiSport card and a global wellness program along with a study budget to exercise your mind.
  • creating an awesome work environment with awesome people for our office in Sofia.
  • we have fun, do good and work hard. Feel free to add a gif to your graph.

Think we match?

Apply