User Experience Coach

NO MISUNDERSTOOD USERS

NO INCONSISTENCIES

NO BAD SERVICE

 

SIMPLY HELPING BUNQ SEE THROUGH OUR USERS’ EYES

This is you

  • you’re an empath: understanding users’ thoughts and emotions comes natural to you.
  • you’re not a stranger to design thinking and have experience with user research, qualitative and quantitative.
  • you’re a confident storyteller and can easily communicate your ideas to others.
  • you’re user-obsessed, analytical and outcome driven.
  • your attention to detail is second to none and you’re known for your skills to improve and optimize processes.
  • you've got around 3-5 years experience in training & development and a lifetime of getting shit done.

This is how you'll contribute

  • understand our users’ needs and perspectives.
  • coach all bunqers on how to think from the users’ perspective and apply this to their work.
  • define the Training and Development program so that bunq delivers to our users desired outcomes.
  • review and improve the performance tools and processes that underpin bunq’s outcome culture.

This is us

  • changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto innovator in Fintech.
  • a supporter of your learning, growth and fitness with a personal development budget and a fierce discount with OneFit.
  • we've got your back, keeping your engine running and staying fuelled is easy with our fabulous in-house chefs cooking delicious lunches and dinners.
  • helping you stay flexible and free by working from either one of our offices, whether it's our OG bunqr in Amsterdam or our brand new office in Rotterdam. Oh and we’ve got your transport costs covered, even if you bike!
  • everyday we have fun, do good and work hard. Feel free to add a gif to your graph.
  • we’re an equal opportunity employer. No-matter who you are, where you’re from, who you love, follow in faith, disability status, ethnicity or the gender you identify with (tell us your pronouns), you're welcome at bunq.

Think we match?