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Location
Sofia
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Tech

Technical KYC Support Engineer

NO DAY WITHOUT CHALLENGE

NO BULLSHIT

NO DELAYS

SIMPLY PROVIDING A SEAMLESS ONBOARDING FOR OUR USERS

This is you

  • you’re an empath and can easily put yourself in the user’s shoes.
  • you've got good foundation knowledge of PHP or Java and are always willing to learn more.
  • you’re structured and organised, and not afraid of meeting tight deadlines.
  • you’ve got 0-2 years of experience as a Backend Intern/Junior Backend Developer/Technical Support Engineer and know how to get shit done!

This is how you'll contribute

  • be curious and proactive in exploring and learning our backend systems.
  • provide a solution to backend bugs that our users may encounter during onboarding in a timely manner.
  • ensure no backend bugs are closed without fixing the specific issue of affected users and they are properly recorded.
  • take ownership of onboarding customer issues reported and see problems through to resolution.

This is us

  • we’re an equal opportunity employer. No-matter who you are, where you’re from, who you love, follow in faith, disability status, ethnicity or the gender you identify with (tell us your pronouns), you’re welcome at bunq.
  • changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto innovator in Fintech.
  • a supporter of your learning, growth and fitness with a personal development budget, a wellness program and a fierce discount with OneFit.
  • we’ve got your back, keeping your engine running and staying fuelled is easy with our fabulous in-house chefs cooking delicious lunches and dinners.
  • helping you stay flexible and free by working from either one of our offices, whether it’s our OG bunqr in Amsterdam or our brand new office in Rotterdam. Oh and we’ve got your transport costs covered, even if you bike!
  • everyday we have fun, do good and work hard. Feel free to add a gif to your graph.

This is us

  • we’re an equal opportunity employer. No-matter who you are, where you’re from, who you love, follow in faith, disability status, ethnicity or the gender you identify with (tell us your pronouns), you’re welcome at bunq.
  • changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto innovator in Fintech.
  • offering you a full-time permanent contract.
  • 25 vacation days per year so you can relax and recharge.
  • helping you stay social and healthy with a MultiSport card and a global wellness program along with a study budget to exercise your mind.
  • creating an awesome work environment with awesome people for our office in Sofia.
  • we have fun, do good and work hard. Feel free to add a gif to your graph.

Think we match?

Apply