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Location
Sofia
Magnifying glass
Tech

Technical KYC Support Engineer

NO DAY WITHOUT CHALLENGE

NO BULLSHIT

NO DELAYS

SIMPLY PROVIDING A SEAMLESS ONBOARDING FOR OUR USERS

This is you

  • you’re an empath and can easily put yourself in the user’s shoes.
  • you've got good foundation knowledge of PHP or Java and are always willing to learn more.
  • you’re structured and organised, and not afraid of meeting tight deadlines.
  • you’ve got 0-2 years of experience as a Backend Intern/Junior Backend Developer/Technical Support Engineer and know how to get shit done!

This is how you'll contribute

  • be curious and proactive in exploring and learning our backend systems.
  • provide a solution to backend bugs that our users may encounter during onboarding in a timely manner.
  • ensure no backend bugs are closed without fixing the specific issue of affected users and they are properly recorded.
  • take ownership of onboarding customer issues reported and see problems through to resolution.

This is us

  • we’re an equal opportunity employer. No-matter who you are, where you’re from, who you love, follow in faith, disability status, ethnicity or the gender you identify with (tell us your pronouns), you’re welcome at bunq.
  • changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto innovator in Fintech.
  • offering you a full-time permanent contract.
  • 25 vacation days per year so you can relax and recharge.
  • helping you stay social and healthy with a MultiSport card and a global wellness program along with a study budget to exercise your mind.
  • creating an awesome work environment with awesome people for our office in Sofia.
  • we have fun, do good and work hard. Feel free to add a gif to your graph.

Think we match?

Apply