Technical KYC Support Engineer
NO DAY WITHOUT CHALLENGE
NO BULLSHIT
NO DELAYS
SIMPLY PROVIDING A SEAMLESS ONBOARDING FOR OUR USERS
This is you
- you’re an empath and can easily put yourself in the user’s shoes.
- you've got good foundation knowledge of PHP or Java and are always willing to learn more.
- you’re structured and organised, and not afraid of meeting tight deadlines.
- you’ve got 0-2 years of experience as a Backend Intern/Junior Backend Developer/Technical Support Engineer and know how to get shit done!
This is how you'll contribute
- be curious and proactive in exploring and learning our backend systems.
- provide a solution to backend bugs that our users may encounter during onboarding in a timely manner.
- ensure no backend bugs are closed without fixing the specific issue of affected users and they are properly recorded.
- take ownership of onboarding customer issues reported and see problems through to resolution.
This is us
- changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto innovator in Fintech.
- offering you a full-time permanent contract.
- 25 vacation days per year so you can relax and recharge.
- helping you stay social and healthy with loads of fun events, a MultiSport card and a global wellness program.
- creating an awesome work environment with awesome people for our office in Sofia.
- we’re an equal opportunity employer. No-matter who you are, where you’re from, who you love, follow in faith, disability status, ethnicity or the gender you identify with (tell us your pronouns), you're welcome at bunq.
