Process Control Lead

NO INCONSISTENCIES

NO BAD PROCESSES

NO UNHAPPY USERS

 

SIMPLY ENSURING WE PROVIDE THE BEST USER EXPERIENCE

This is you

  • you’re a natural empath who just gets our users.
  • you’ve experience with conducting user interviews and measuring the right things in order to derive the best insights.
  • you have a hawks eye and a great attention to detail but can keep a holistic view over complex processes.
  • you’ve got 2-4 years of experience in a Design/User Research role and know how to get shit done.

This is how you'll contribute

  • full ownership of quality control metrics.
  • create, improve and implement quality control processes.
  • ensure procedures and processes effectively meet quality requirements and standards.
  • continuously stay in touch with our users and on top of their needs.

This is us

  • changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto innovator in Fintech.
  • a supporter of your learning, growth and fitness with a personal development budget and a fierce discount with OneFit.
  • we've got your back, keeping your engine running and staying fuelled is easy with our fabulous in-house chefs cooking delicious lunches and dinners.
  • helping you stay flexible and free by working from either one of our offices, whether it's our OG bunqr in Amsterdam or our brand new office in Rotterdam. Oh and we’ve got your transport costs covered, even if you bike!
  • everyday we have fun, do good and work hard. Feel free to add a gif to your graph.
  • we’re an equal opportunity employer. No-matter who you are, where you’re from, who you love, follow in faith, disability status, ethnicity or the gender you identify with (tell us your pronouns), you're welcome at bunq.

Think we match?