Customer Support - German, French or Dutch
Test your bunq fit to start your application 🚀
Test your bunq fit
Before we talk about how you can make a difference in this role, we first want to help you find out if bunq is the environment for you to succeed.
Role specific skills
For you to be successful in Customer Support, you need a couple of hard skills. Prove to us that you’ve got what it takes is by testing your skills.
It takes roughly 10 minutes and focuses on 1 area:
- Problem solving
Skills we’re looking for:
- Being a near-native English speaker, and can clearly write/understand German, French or Dutch
- A master at using the written word, emojis and gifs to make our users happy
- You can listen, investigate and pinpoint the source of the problem. Then fix it.
- Learning A-Z about bunq and grow your knowledge of the FinTech world
- Being able to work in an international environment, by coordinating with 2nd line support at bunq HQ (Amsterdam)
Your space to perform
- Salary and stock options that grow as you grow
- Hybrid working possibilities that only get better with time
- Work from any of our offices - we cover the transport costs, even if you cycle
- We support your learning (€2.500 per year study budget), growth and fitness progress with a wellness program and a fierce discount with OneFit
- A Macbook Pro to keep with you while you're with us
- Friday drinks and other celebrations - bunq style
- We’re an equal opportunity employer. No matter who you are, where you’re from, who you love, follow in faith, disability status, ethnicity or the gender you identify with (tell us your pronouns), you’re welcome at bunq
Your journey
How do you become a bunqer? It all starts with a few quick tests that allow us to objectively determine if you’re a fit for bunq. If the results show that we’re a match on these fronts, we take it a step further and discuss role specific. Before we decide on making you an offer, you’ll get a chance to show us that you have what it takes on your Make A Difference day.
What to expect from the tests
To kick off your application, we’ll first help you check if bunq is the right environment for you to succeed. Our bunq assessment takes approximately 30 minutes and includes 2 tests: an abstract reasoning test and a personality test (MBTI). If we match here, we’ll move on to the next test - this is related to your skills, and differs per role. You’ll find more info about this test and what’s expected in the job description.