Technical Support (Incl. Night Shifts)

NO UNHAPPY USERS

NO TELEPHONES

NO ROBOTS

 

SIMPLY TALKING ABOUT BUNQ WITH FRIENDS… EH USERS…SOMETIMES AT NIGHT

This is you

  • you see coworkers and users like your chosen family.
  • you are a near-native English speaker (written and spoken).
  • you are a night owl and are able to sometimes work dedicated night shifts, from 12AM to 9AM.
  • you're located in Sofia and know how to get shit done, Bulgarian style.

This is how you'll contribute

  • use the written word, emojis and gifs to make our users happy.
  • via online chat and email, you listen, investigate and pinpoint the source of the problem and fix it.
  • work in an international environment by coordinating with 2nd line support at bunq HQ.
  • learn A-Z about bunq and grow your knowledge of the FinTech world.

This is us

  • changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto innovator in Fintech.
  • offering you a full-time permanent contract.
  • 25 vacation days per year so you can relax and recharge.
  • helping you stay social and healthy with loads of fun events, a MultiSport card and a global wellness program.
  • creating an awesome work environment with awesome people for our office in Sofia.
  • we’re an equal opportunity employer. No-matter who you are, where you’re from, who you love, follow in faith, disability status, ethnicity or the gender you identify with (tell us your pronouns), you're welcome at bunq.

Think we match?