Customer Guide

NO UNHAPPY USERS

NO TELEPHONES

NO ROBOTS

 

SIMPLY TALKING ABOUT BUNQ WITH FRIENDS… EH USERS.

This is you

  • you see coworkers and users like your chosen family.
  • you are fluent in English and can clearly write/understand either French, German, Portuguese, Spanish, Italian or Dutch.
  • working full-time is your vibe, and you give 100% whenever you're called to action.
  • you've got a degree in getting shit done.

This is how you'll contribute

  • use the written word, emojis and gifs to make our users happy.
  • via online chat and email, you listen, investigate and pinpoint the source of the problem and fix it.
  • work in an international environment by coordinating with 2nd line support.

This is us

  • changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto innovator in Fintech.
  • a supporter of your learning, growth and fitness with a personal development budget and a fierce discount with OneFit.
  • we've got your back, keeping your engine running and staying fuelled is easy with our fabulous in-house chefs cooking delicious lunches and dinners.
  • helping you save time every time as our bunqer is just a 2 minute walk from Amsterdam Sloterdijk Station, oh and we’ve got your transport costs covered; even if you bike!
  • everyday we have fun, do good and work hard. Feel free to add a gif to your graph.

Think we match?