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Location
Amsterdam
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Operations

Customer Support - German or Dutch

NO UNHAPPY USERS

NO TELEPHONES

NO ROBOTS

SIMPLY TALKING ABOUT BUNQ WITH FRIENDS… EH USERS.

This is you

  • you see coworkers and users like your chosen family.
  • you are fluent in English and can clearly write/understand German or Dutch.
  • you’ve got a way with words and love to help others.
  • you’ve got between 0-2 years experience in getting shit done.

This is how you'll contribute

  • use the written word, emojis and gifs to make our users happy.
  • via online chat and email, you listen, investigate and pinpoint the source of the problem and fix it.
  • investigate user issues and deliver top level service.
  • work in an international environment by coordinating with 2nd line support at bunq HQ.

This is us

  • we’re an equal opportunity employer. No-matter who you are, where you’re from, who you love, follow in faith, disability status, ethnicity or the gender you identify with (tell us your pronouns), you’re welcome at bunq.
  • changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto innovator in Fintech.
  • helping you stay flexible and free by working from either one of our offices, whether it’s our OG bunqr in Amsterdam or our brand new office in Rotterdam. Oh and we’ve got your transport costs covered, even if you bike!
  • a supporter of your learning, growth and fitness with a personal development budget, a wellness program and a fierce discount with OneFit.
  • we’ve got your back, keeping your engine running and staying fuelled is easy with our fabulous in-house chefs cooking delicious lunches and dinners.
  • everyday we have fun, do good and work hard. Feel free to add a gif to your graph.

Think we match?

Apply