Customer Guide

NO ROBOTS

NO TELEPHONES

NO UNHAPPY USERS

 

SIMPLY TALKING ABOUT BUNQ WITH FRIENDS... EH USERS..

This is you

  • you’re an empath and speak (and write) fluent English with bonus points for NL, DE, FR, ES or PT.
  • you’ve got a way with words and love to help others.
  • you think in solutions, not problems.
  • you’ve got between 0-2 years experience in getting shit done.

This is how you'll contribute

  • use the written word, emojis and gifs to make our users happy.
  • via online chat and email, you listen, investigate and pinpoint the source of the problem and fix it.
  • work in an international environment by coordinating with 2nd line support at bunq HQ.

This is us

  • changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto innovator in Fintech.
  • a supporter of your learning, growth and fitness with a personal development budget and a fierce discount with OneFit.
  • we've got your back, keeping your engine running and staying fuelled is easy with our fabulous in-house chefs cooking delicious lunches and dinners.
  • helping you stay flexible and free by working from either one of our offices, whether it's our OG bunqr in Amsterdam or our brand new office in Rotterdam. Oh and we’ve got your transport costs covered, even if you bike!
  • everyday we have fun, do good and work hard. Feel free to add a gif to your graph.

Think we match?