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FAQs

What can we help you with?

What do I need to open a Savings account?

All you need is the bunq app and a valid identity document to open your Savings Account. bunq is a fully licensed and regulated bank, but unlike other banks, you don’t need an existing bank account/IBAN to get started, we’ll give you one when you sign up!

Still need help? 🙋

Explore your options for getting assistance:

Chat with us 💬

We're here for you 24/7 through the support center in your app, or by email. Our guides speak your language and are always ready to help you make the most out of your bunq experience.

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Explore our forum 🤝

See how other users tackled similar issues, stay up-to-date on bugs, share suggestions and discuss your road to financial freedom with bunq community.

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