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FAQs

What can we help you with?

How is my money protected?

Thanks to our banking license from the Dutch Central Bank (DNB), your funds are protected up to €100,000 by the Dutch Deposit Guarantee scheme. In the unlikely event of any issues with bunq, the government steps in to cover any losses up to that amount. That way you can sleep well knowing your hard earned money isn’t going anywhere.

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We're here for you 24/7 through the support center in your app, or by email. Our guides speak your language and are always ready to help you make the most out of your bunq experience.

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Explore our forum 🤝

See how other users tackled similar issues, stay up-to-date on bugs, share suggestions and discuss your road to financial freedom with bunq community.

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