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Frequently asked questions ️🙋

We’ve put together clear answers to the questions we get most often! Hopefully you’ll find a quick answer to yours!

How can I change my daily card limit?

Which card best matches my lifestyle?

How do I solve a failed card payment?

What are my daily limits?

How do I export a bank statement?

How do I add money to my account?

How do I create and manage my sub-accounts?

How do I troubleshoot login issues?

How do I log in on a new device?

What ID documents are accepted?

How long does it take to get verified?

Who can open a bunq account?

How do I change my plan?

What plans are available?

How does it work to become climate neutral in 2 years?

What does Freedom of Choice mean?

On which plans are Savings Accounts included?

How does Easy Budgeting help me manage my spending?

Can I set up multiple sub-accounts with Easy Budgeting?

Can I use my bunq Metal Card internationally?

Can I withdraw cash from my bunq account at a store?

Can I have multiple local IBANs with bunq?

What is a local IBAN from bunq?

What support options does bunq offer?

What types of cards does bunq offer?

What currencies are supported by bunq.me?

Are there any fees associated with using bunq.me?

Can I add more than one partner to my Joint Account?

Can I make payments with Easy Savings?

Who can open an Easy Savings account?

Are there any limitations of savings accounts?

When is the interest credited to the savings account?

How does bunq calculate my interest and when is it paid out?

What are bunq’s transfer times?

Are there fees for depositing and withdrawing money?

Are there any requirements for using a Savings Account?

Will I receive MassInterest with my Easy Savings plan?

Can I share access to my account with colleagues?

Can I have more than one business account?

Who can open a bunq Business account?

Can I use Easy Investments with a business account?

How long does it take to withdraw my funds?

Can I close my account whenever I want?

Who can use Easy investments?

What do I need to open a bunq account?

Does bunq offer a credit card?

Is bunq safe?

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