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June 11, 2021

Company

Cards - what could go wrong with that?

That's what Ophelia first thought when hearing about her new bunq title. Boy, was she wrong...

Hey there - tell us about yourself!👋

I’m Ophelia. I’m from that small Balkan / Eastern European country and that’s where my bunq journey began. You guessed it, Bulgaria. Yet I somehow landed in bunq’s HQ in Amsterdam pretty fast!

What do you do at bunq?🙌

I’m proud to be one of bunq’s Product Owners. I’m the one who makes sure that all your card payments succeed. I’m also constantly working on those beautiful rainbow cards, assuring they’re the best they can be. Sounds fancy, doesn’t it? The truth is, I started as a customer support agent less than a year and a half ago, but my curiosity and drive for getting shit done got me a ticket to this rollercoaster.


When I heard the title of my new role...product owner of “cards”... my first thought was: “Holly ****, that’s just a card, nothing can go wrong with it, right? It’s gonna be so boring”. It’s everything but boring. I often laugh when I think about what my expectations were vs all the crazy stuff I have the opportunity to do every day now. Whatever idea I have, as long as I can back it up with enough proof, I’m free to execute. That’s pretty amazing!

What's it like working at bunq from a cultural perspective?🎉

The first rule about Fight Club is you don't talk about Fight Club. You’re just gonna have to join and find out.

What are you working towards?🚀

From Sofia to Amsterdam and…. back to Sofia. I’m now working on creating a small product team there. That way we can gather amazing ideas from different geographical and cultural angles.

What’s the most important thing you’ve learned while working at bunq?🧑‍🏫

“You must be shapeless, formless, like water. When you pour water in a cup, it becomes the cup. When you pour water in a bottle, it becomes the bottle. When you pour water in a teapot, it becomes the teapot. Water can drip and it can crash. Become like water, my friend.”

Ending on a deep note with some food for thought - love it! Thanks for sharing Ophelia. 🌈

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